the-childrens-place-logo 2018-04-12

The Children’s Place- Store Manager
TBD

Description

Summary
The Store Manager is responsible for leading store teams in driving sales, brand loyalty, setting the expectation adn providing exceptional customer service as well as recruiting and developing top retail talent. This position has full accountability for the key financial results of the store, and is responsible for the overall leadership and development of the store by building an independent, high performing team that is dedicated to achieving results and supporting brand strategies.

Talent
– Drives results by recruiting and developing high performing teams using all available resources to interview, hire and retain top talent for key store and district positions
– Fuels the growth of the business by developing future leaders for the internal pipeline, and identifying and networking with external talent to contribute to a solid talent succession plan
– Creates and maintains a diverse, high‐performing team through consistent selection, development and motivation
– Effectively communicates goals and monitors the progress of team members against key business metrics
– Coaches, mentors and oversees overall direction of accountabilities to meet store and company goals
– Assesses performance and delivers appropriate level of feedback or action within the
Performance Management Cycle to ensure consistent performance
– Evaluates associate performance against organizational objectives, determines appropriate annual rating, and delivers review
– Models, encourages and demonstrates exceptional customer service behaviors while on the sales floor

Brand
– Creates and drives a store culture focused on providing an exceptional customer service experience
– Motivates and inspires the associates to build Brand loyalty and create a positive store environment for both internal and external customers
– Cultivates an environment of open communication
– Directs the planning and execution of floor sets in an efficient manner while following
Brand guidelines and encouraging collaboration of ideas amongst team members.
– Identifies opportunities to replenish merchandise in order to maximize sales and ensure consistent sizing standards
– Identifies opportunities and directs associates to remerchandise floor based on company direction and store inventory levels to maximize sales and sell through
– Maintains neat, clean and organized store/stockroom
– Serves as a positive role model for others in driving and maintaining high standards throughout the store while ensuring the integrity of the Brand
– Represents the company in a professional and positive manner

Operations
– Drives results by developing strategies for business growth through the analysis of KPIs, trends, sales results and utilization of business tools and resources
– Communicates store direction and relevant business information in an effective and timely
manner
– Creates and manages scheduling to maximize staffing to effectively meet the needs of the business and drives store profitability while leveraging payroll
– Trains associates and monitors compliance to all company standard operating procedures
(SOPs)
– Drives exceptional shopping experience to our customers and store sales results by influencing associates’ behaviors through the Leader on Duty (LOD) program
– Manages company standards of merchandise presentation, signage and display
– Protects company assets by partnering with Loss Prevention and ensuring adherence to all procedures

Education and experience

– Minimum of 3 – 5 years’ experience as a specialty retail Store Manager in relevant traffic, volume and unit intensity, or comparable management experience
– High School diploma or equivalent required; Bachelor’s Degree preferred
– Excellent customer engagement, talent development, visual presentation and operational skills

Business Knowledge and Critical Skills

– Strategic Mindset
– Proven Track Record of Selecting High‐Performing Talent
– Effective Communicator, including facilitation and presentation of programs, processes, and concepts
– Ability to inspire and motivate store team
– Quality Decision making
– Capable of dealing with ambiguity
– Understand and interpret moderately complex financial reports
– Broad knowledge of retail landscape
– Plan & Execute Strategies
– Adaptable & Flexible to Changing Priorities
– Excellent Time Management, Planning & Organizing Skills
– Fiscally Responsible
– Proficiency in Microsoft applications, and ability to adapt to and learn internal applications
– Ability to work a flexible schedule, including weekends and evening shifts, to meet business needs
– Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs.

Apply at www.childrensplace.com/ca/content/careers-ca